Frequently asked questions (FAQ) St. Raphael FAQ

1. What are the check-in and check-out times?

Check-in: from 15:00
Check-out: by 10:00
If you would like to arrive earlier or leave later, please let us know. We will try to accommodate your request.

2. Is parking available at the hotel?

Yes, we provide free parking for guests directly at the hotel. Charging stations for electric vehicles are also available.

3. Is the hotel accessible?

Yes, our hotel is designed to be accessible. Please let us know about any specific requirements when booking so that we can prepare everything for you.

4. Can I bring my dog?

No, pets are not permitted in our hotel. Thank you for your understanding.

5. Is Wi-Fi available at the hotel?

Yes, we offer free Wi-Fi in all rooms and public areas.

6. Which payment methods are accepted?

We accept cash, debit cards and all major credit cards (Visa, MasterCard and American Express). Please contact us if you would like to use another payment method.

7. Does the hotel offer breakfast?

Yes, we offer a generous breakfast buffet, served Monday to Friday from 07:00 to 10:00 and on Saturdays until 10:30. On Sundays, late risers can enjoy breakfast until 12:00.

8. Is there a restaurant at the hotel?

Yes, our restaurant offers a selection of regional dishes. Our kitchen places great importance on fresh, seasonal ingredients and healthy eating.

9. Can I hold events and conferences at the hotel?

Yes, we have several conference rooms that can be used flexibly. Our events team will be happy to help you plan and run your event.

10. How can I change or cancel my booking?

Changes and cancellations are possible depending on your rate. Please contact reception as early as possible to make any changes or cancel your booking.